Return Policy
Return Policy
At INNEO, we want you to be completely satisfied with your purchase. If for any reason you're not, you may return items within 30 days of delivery. Items must be unused, in their original packaging, and in resalable condition. Please include your order number and proof of purchase.
Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrectly sent. Once we receive and inspect the item, we’ll process a refund or exchange within 5–10 business days.
To start a return, contact us at [your email].